Customer Service Return Policy

Call for questions (877) 282-2553
International
You must call or fax for return authorization before returning merchandise by an air carrier. Please contact us in a timely manner if you have a question regarding an order. Please refer to the information provided on the back of your invoice.
International Customer Service:
Phone 417-863-2499
Fax 417-873-5060
Call Monday - Friday 7:00 - 5:00 (CST)
Continental United States
For the fastest service, a return should be made within 30 days of purchase and be accompanied by the purchase invoice. Returns after 30 days will be on an inspection basis. Just fill out the back of your invoice -- use the return label provided and send ground UPS or insured parcel post. Sorry, no COD will be accepted.
Send merchandise to:
BPS Customer Return
Suite R., 2300 E Turner
Springfield, MO 65898
NOTE:
Merchandise covered by manufacturer's warranty must be sent directly to the manufacturer for replacement or repair.

BACK TO INDEX OF CUSTOMER SERVICE CENTER