I almost did not get the Escape…not because I did not want it but because of the poor communications and delivery and follow-up chain of errors and frustration.
1. I ordered it around the 1st of May, 2016. It was shipped 5/16/2016. When it arrived, the two side pockets were not in the box with the Escape and other accessories.
2. I figured I could go ahead and start setting up the tube and the motor mount anyway, so I aired it up. The right side started going flat very quickly. I found a large hole near the end of the right air chamber. Could have fixed it, but shouldn’t have to. After all, there is a “lifetime warranty”…theoretically beginning the day you take possession.
3. I couldn’t reach Dave by phone so I sent an email…then another…then another. No response.
4. The UPS guy showed up with a pickup order for the tube. I had received no communication or warning from Dave so I did not have the tube boxed up.
5. Still could not reach Dave by phone so sent another set of emails…saying I still needed the side pockets so be sure to send them with the replacement tube.
6. UPS delivered a box and picked up the defective tube box.
7. There was a new tube in the box…but still no side pockets.
8. Finally got Dave on the phone. He claimed he had never received any of my emails (but why did he send the replacement tube?). I repeated that I still did not have the pockets. He implied that he did not believe that and told me to recheck the items I had received. I told him I had done so almost daily…for over two weeks.
9. Finally got the two side pockets over a month after I first placed the order.
10. My maiden voyage revealed there was a leak in the seat air chamber that lost air soon after launching and had to be constantly refilled to keep me from sliding out of my seat.
11. It has been almost a month since advising Dave of this problem. No response. I have found and Aquasealed one small leak but the seat air chamber still loses air. So much for the lifetime warranty.
Overall, I like the Escape. It is larger than the Fat Cat but smaller than the Renegade I had before. Just right size-wise for my large girth and all the gear I carry. And the large pockets allow carrying more tackle, gear, snacks and hydration.
And it floats the battery and motor fine with no need for additional floatation. It is rated for 500#. It floats virtually level even with the battery and motor on the back. The Escape rides well on the water…with efficient use of the battery.
Attached is a brief PDF file…with pictures…showing some of my modifications. I am finishing up putting together a more detailed writeup showing how I put everything together for the “pimping” job. Anybody who would like a copy can send me a PM.