Yamaha F150TXR

[Bduck]

This is an update for the balancer I ordered back on Sept 6. The first month I received an update email on the delay of the part. From then on I had to request updates at the end of each month. By the end of the 2nd month the email that I received at the beginning that allows me to check status for delivery came up as orders that were older than 60 days can't be found. Phone calls to the business were no longer taken but emails were. I sent an email at end of 2nd month asking about 60 day no longer found, response was immediate saying my order number is still good and further delay still on going. Same with the end of the 3rd month. I requested a cancellation of order & refund. Response was quick saying order was cancelled and a full refund will be issued back to my account in 24-48hrs. The business I dealt with is Crowley Marine in Denver, CO. I have ordered parts in the past 4yrs from them and had no problems getting parts. Their response has been quick every time whether I ordered & received parts or this recent issue. I have nothing bad to say about these folks. COVID has put a dampener on many including me. I will order from them again when & if need be.
Now going back to the end of the 2nd month I placed a phone call to Sim Marine in Wisconsin and they were going thru the problem of getting stock from motor manufacturer at that time also do to COVID. That's why I let my order at Crowley ride since it was a month in already. Just before I cancelled the part I place another phone call and Sim Marine said they now have the part. Now I can cancel & hope for a refund before I reordered thru Sim Marine. Everything happen very quick. I ordered part from Sim Marine and it shipped that day Dec 3. Delivery is Dec 9, YIPPEE