08-03-2011, 03:40 AM
So, I buy a Classic Accessories Colorado pontoon boat a couple years ago and I lost the valve adapter last year. No worries...right? Wrong.
After several emails and calls with CA, they refuse to provide a replacement or any sort of customer service whatsoever. They no longer make this $4 piece of plastic so I'm stuck with a flat boat and no way to inflate it. Please help if you can. I've attached a picture of the adapter I'm after. The boat is a Colorado Pontoon boat and NOT the XL (or XT) version. I guess the big difference is that my valves (that are attached to the bladder) are white and not grey. It has orange skins and was purchased from Costco. Apparently it's not a standard adapter. It is not a Halkey Roberts valve.
The CA part number is PTBADAPTOR.
And if you can't help...please reconsider your next Classic Accessories purchase. I can understand discontinuing a product but they weren't even sympathetic and did not offer one solution. In fact, they were actually pretty rude until I found a 'manager'.
Thanks.
[inline classicaccessoriesneveragain.jpg]
[signature]
After several emails and calls with CA, they refuse to provide a replacement or any sort of customer service whatsoever. They no longer make this $4 piece of plastic so I'm stuck with a flat boat and no way to inflate it. Please help if you can. I've attached a picture of the adapter I'm after. The boat is a Colorado Pontoon boat and NOT the XL (or XT) version. I guess the big difference is that my valves (that are attached to the bladder) are white and not grey. It has orange skins and was purchased from Costco. Apparently it's not a standard adapter. It is not a Halkey Roberts valve.
The CA part number is PTBADAPTOR.
And if you can't help...please reconsider your next Classic Accessories purchase. I can understand discontinuing a product but they weren't even sympathetic and did not offer one solution. In fact, they were actually pretty rude until I found a 'manager'.
Thanks.
[inline classicaccessoriesneveragain.jpg]
[signature]